Greenburgh Public Library: Technology at GPL: Mobile Hotspots

Mobile Hotspots

The Greenburgh Public Library circulates mobile hotspots for its patrons. A mobile hotspot uses mobile data from a wireless carrier to provide access to unlimited, high-speed Internet service. Cellular data for GPL's mobile hotspots is provided by T-Mobile/Sprint and will connect anywhere T-Mobile/Sprint provides data coverage within the continental U.S.

Loan Period and Procedures

Must be a Greenburgh cardholder, 18 years or older, in good standing.
Hotspots may be borrowed for up to three (3) weeks.
Borrower is limited to one (1) hotspot at a time.
No renewals.
There is a $10/day fine for overdue items.
Items will be assumed lost at 30 days overdue. Patrons will be charged the full replacement cost for lost or damaged items
Equipment must be returned during library operating hours with all components included.
By borrowing a hotspot, you agree to the terms of the Technology Lending Program Policy.

Where can I borrow a hotspot?

Request a hotspot or pick-up your reserved hotspot at the Circulation Desk. Place a hold on a hotspot here.

Where do I return a borrowed hotspot?

Hotspots must be returned in person to the Circulation Desk. Hotspots may not be returned in a book drop or any other library.

Will the Hotspot work everywhere?

No, it will only work where T-Mobile & Sprint has data coverage. When it comes to having a good connection to the internet, consider the hotspot to be like a cell phone. If there's a location where you don't have a strong enough signal to make a cell phone call, then it is likely that the hotspot won't work in that location. View the coverage map here.

Troubleshooting connection issues:

Move the device to a different location. For example, try setting it by a window or taking it to a different side of the house, so it can more easily connect with a Sprint or T-Mobile cell tower.
Restart the hotspot and your personal device.
Check to see that the Wi-Fi connection on your personal device is turned on. This can be done in the settings menu on your device.
Make sure the hotspot is not more than 30 feet away from your personal device. The connection strength will be weaker if your device is farther away from the hotspot.